The Investor's Shelf — one book
Invisible Engines

Invisible Engines

David S. Evans, Andrei Hagiu, Richard Schmalensee
2006
T2 408 pages · about 6h 48m to read OL20928785Wgoodreads

Software platforms as the multi-sided engines under other industries.

Summary

David Evans, Andrei Hagiu and Richard Schmalensee analyse software platforms as two-sided markets, applying the economics that Rochet and Tirole had recently formalised. A platform serves two or more distinct groups whose value to each other depends on both being present, and the pricing problem is therefore different from that of an ordinary product: the platform must decide which side to subsidise.

The cases run across the history of computing and adjacent industries. The authors cover mainframe and personal computer operating systems, video game consoles, payment cards, personal digital assistants and mobile phones, digital media players and the software behind them. In each they trace the pricing structure and its consequences. Video game consoles are sold below cost and the money is made on developer royalties. Adobe gave away the reader and charged for the authoring tool. Microsoft's Windows charged the hardware maker rather than the developer, which produced a large third-party software base.

The analytical claims are that platforms compete on the total price level across both sides rather than on either price separately, that the side with more elastic demand and greater cross-side externality should be subsidised, and that platform markets tend toward concentration without necessarily tending toward monopoly, because multi-homing and differentiation persist. The book predates the app store model, the mobile duopoly and the current antitrust arguments, so its policy chapter reads as a period document. The framework it supplies remains the standard one, and the historical cases are unusually well researched.

Key takeaways 7

  1. A platform must choose which side of its market to subsidise, and getting that choice wrong is the most common reason platforms fail.
  2. The side with more elastic demand and larger cross-side effects should receive the lower price, regardless of which side appears to be the customer.
  3. Platform competition takes place on the total price level across both sides, so comparing one side's prices across platforms tells you little.
  4. Software platforms bundle features that were previously separate products, and this absorption of adjacent functions is the normal way they evolve.
  5. Multi-homing by developers or users limits the tendency of platform markets toward a single winner.
  6. Vertical integration into applications by the platform owner is usually a response to insufficient third-party supply rather than an attempt to foreclose.
  7. Free distribution of a complement, such as a document reader, can be the profit-maximising price rather than a promotional tactic.

Who should read it

Founders and investors in platform businesses who want the underlying two-sided market economics with historical cases showing how pricing structure determined outcomes.

Where it sits in the reference 2

Business models
Philosophy

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