
Subtitled 'Managing Talent in the Networked Age'
Hoffman, Casnocha and Yeh argue that the employment relationship is dishonest on both sides, since companies talk about family and loyalty while conducting layoffs, and employees profess commitment while looking for their next role. They propose replacing this with an explicit alliance based on defined mutual investment over a stated period.
Their central mechanism is the tour of duty, meaning a specific commitment of two to four years with a defined mission that the employee is expected to accomplish and that will advance both the company and the employee's career. The terms are stated explicitly, including what the employee will achieve for the company and what capability, network or position they will gain in return. At the end of the tour the parties negotiate a new one or part on good terms.
They identify three types: rotational tours for entry-level roles with standard programmes, transformational tours built around a specific mission, and foundational tours for people whose career is committed to the company. Their second mechanism is deliberate network intelligence, meaning that employees should be encouraged and expected to build external networks and to bring information back, which the authors argue companies suppress out of fear of departures.
Their third is the corporate alumni network, treating departing employees as a continuing asset rather than as a loss, which they support with the recruiting, business development and information returns that firms including McKinsey obtain. The book is short and the framework is simple. The tour of duty requires a level of explicitness about departure that most managers avoid, which is the main obstacle. The alumni network argument is the least controversial and the most immediately actionable.
Managers and founders designing employment relationships who want an alternative to the loyalty framing that neither side believes.
Co-founder and former executive chairman of LinkedIn; partner at Greylock Partners; co-founder of Inflection AI
Blitzscaling and The Start-up of You outlived their news cycles and gave the industry durable vocabulary, on top of a first-rate operating and investing record.
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