The Investor's Shelf — one book
The Great CEO Within

The Great CEO Within

Matt Mochary
2019
T4 202 pages · about 3h 22m to read OL20791757Wgoodreads

Summary

Mochary coaches technology chief executives and wrote a practical operating manual for founders scaling from a handful of people to a few hundred. It is short, organised as a reference rather than as a narrative, and available free online.

The content is procedural. He gives specific formats for board meetings, weekly executive meetings, one-on-ones, and what he calls the top goal practice, in which a person identifies one goal and spends the first hour of each day on it before anything else. He covers hiring processes including scorecards and reference checks, firing procedures with specific language, compensation frameworks, and the mechanics of running a company on objectives and key results.

Distinctive elements include his conflict resolution process, in which two people in dispute are brought together with a facilitator who requires each to state the other's position until the other agrees it is accurate; the practice of writing down all issues and having the team vote on which to discuss rather than working through an agenda; the areas of responsibility document assigning every function to a named person; and his argument that a chief executive should personally handle recruiting, fundraising and setting the vision, and delegate everything else.

The book has no evidence base and is entirely Mochary's coaching practice. It is specific to venture-funded technology companies and assumes that funding model. Some sections are lists without explanation. Its value is that it gives templates a founder can implement the same week, which most management books do not. The conflict resolution process and the areas of responsibility document are the parts most often adopted.

Key takeaways 8

  1. A chief executive should personally own recruiting, fundraising and setting direction, and delegate everything else including operations.
  2. Each person should identify a single top goal and spend the first working hour on it before responding to anything else.
  3. Every function in the company should be assigned to a single named person in a written document, so that nothing is owned by everyone.
  4. Meetings should begin with participants writing down their issues and voting on which to discuss, rather than following a prepared agenda.
  5. Conflict between two people is resolved by requiring each to state the other's position until the other confirms it is accurate.
  6. Firing decisions should be made and executed quickly once the evidence is clear, and the manager should prepare the specific language in advance.
  7. Feedback should be given within twenty-four hours of the event, because delayed feedback cannot change the behaviour that produced it.
  8. Written communication should replace meetings wherever a decision does not require live discussion, which recovers the largest block of executive time.

Who should read it

Founders scaling past thirty people who need implementable templates for meetings, hiring, conflict and responsibility assignment this week.

Where it sits in the reference 1

Business themes

Who recommended it 8 · 1 direct

Book Notes & Reviews — nateliason.com
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Ali Abdaalreported
Book recommendations listed on their Good Books profile · aggregator only
Book recommendations listed on their Good Books profile · aggregator only
Superbook reading list
“Balaji says they used parts of it at Coinbase as an operational playbook.”
Book recommendations listed on their Good Books profile · aggregator only
Ryan Hooverreported
Book recommendations listed on their Good Books profile · aggregator only
Book recommendations listed on their Good Books profile · aggregator only

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