RA

Restaurants and Fast Food

A restaurant lives on prime cost, food plus labour, which usually runs 60 to 65 percent of sales against rent and equipment that do not move with traffic, so small swings in covers decide the profit. Chains grow by franchising, where the parent takes a royalty on the franchisee's sales and often owns the site, which is why McDonald's earns more from rent and fees than from selling food itself. The cycle is one of unit growth until a format saturates, followed by remodels, menu extension and discounting that erode franchisee margins. The literature covers the founders in their own words, the operating detail of building a chain, the supply chain and labour investigation that Eric Schlosser wrote, hospitality as a service discipline, and the sociology of standardised production.

10 books · 1 people behind it

Start here

  1. McDonald's: Behind the ArchesJohn F. Love, 1986
  2. Setting the TableDanny Meyer, 2006
  3. Fast Food NationEric Schlosser, 2001

The people behind it 1

Each person holds a book in this entry or names it in their own tags.

Executives 1

HS
Howard Schultz2 books here

Books 10

Ray Kroc, Robert Anderson · 1977 · Insider account: Kroc's own telling of the takeover and expansion.
John F. Love · 1986 · The standard business history of the franchise and property model.
George Ritzer · 1993 · The standardisation model that made the chain scalable.
Howard Schultz, Dori Jones Yang · 1997 · Insider account: Schultz on building the company to 1997.
Eric Schlosser · 2001 · The industry critique that made McDonald's its central case.
Danny Meyer · 2006 · Restaurateur on hospitality as an operating system for service businesses
Howard Schultz, Joanne Gordon · 2011 · Insider account: Schultz's 2008 return and the store closures.