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  1. Person pages list letters, writing, profiles and links as sortable tables with filters, and show each person's companies as links; Fund letters show each letter's description in its own column.
  2. Experts show a checked job title and a short description of each person; 30 more people have photographs.
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Priceless

Priceless

William Poundstone
2010
T2 336 pages · about 5h 36m to read Open Librarygoodreads

The psychology of price, anchoring and what people will meter.

Summary

Poundstone surveys the psychology of pricing, arguing that people have no reliable sense of what things are worth and that prices are therefore determined by context, comparison and manipulation rather than by any underlying valuation.

The research foundation is anchoring, which he covers extensively including the original Kahneman and Tversky wheel of fortune experiments and later work showing that arbitrary numbers with no informational content shift subsequent valuations. He covers coherent arbitrariness, meaning that people's valuations are internally consistent while being anchored on a meaningless starting point, which Ariely and Loewenstein demonstrated.

The applied chapters cover specific techniques: decoy pricing, in which a deliberately unattractive option makes another look reasonable; the effect of a very expensive item on a menu on the sales of the second most expensive; charm pricing ending in nine and the evidence for and against it; the removal of currency symbols; bundling and partitioned pricing; the framing of discounts as amounts or percentages depending on the base; and the behaviour of price in negotiations where the first offer anchors the range.

He also covers the ultimatum game and the evidence that people reject offers they consider unfair even at cost to themselves, which constrains what prices a market will accept regardless of willingness to pay. The research quality varies and several cited findings have replicated weakly. Poundstone reports enthusiastically and does not distinguish well-supported findings from single studies. The anchoring material is the best supported and the applied pricing chapters are the most immediately usable.

Key takeaways 8

  1. People have no reliable sense of what things are worth, which means prices are determined by context and comparison rather than by valuation.
  2. Arbitrary numbers with no informational content shift subsequent valuations, even when the person knows the number is meaningless.
  3. Valuations are internally consistent while being anchored on a meaningless starting point, which is coherent arbitrariness.
  4. A deliberately unattractive option changes which of the remaining options is chosen, without anyone selecting the decoy.
  5. The first offer in a negotiation anchors the range, which makes going first advantageous where the anchor can be justified.
  6. People reject offers they consider unfair at cost to themselves, which constrains prices regardless of what a buyer could afford.
  7. How a discount is framed, as an amount or a percentage, changes its perceived size depending on the base price.
  8. Several cited findings have replicated weakly, and the book does not distinguish well-supported results from single studies.

Who should read it

Founders and marketers setting prices who want the psychology of how price is perceived, with individual findings verified before use.

About William Poundstone

American science and business writer covering game theory, probability, pricing psychology and decision-making.

Fortune's Formula traces the Kelly criterion from Bell Labs information theory to Ed Thorp's blackjack and hedge-fund bet sizing, and it remains the standard entry point to position sizing under an edge. Priceless collects the experimental work on how buyers anchor and compare prices, which transfers straight into pricing decisions.

William Poundstone’s page →

Who recommended it 2 · 2 direct

Mohnish PabraidirectSource
Patrick O'ShaughnessydirectSource

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Where it sits in the reference 4

William Poundstone
Journalists
Pay per use and metered pricing
Business models
Pricing and Pricing Power
Business themes
Behavioural economics and uncertainty
Economics

Topics

Psychology and BehaviourEconomicsSales and MarketingBehavioural finance and the psychology of moneyGrowth, pricing and channels