Updates

  1. Person pages list letters, writing, profiles and links as sortable tables with filters, and show each person's companies as links; Fund letters show each letter's description in its own column.
  2. Experts show a checked job title and a short description of each person; 30 more people have photographs.
  3. Every company, fund, university and publication the experts work for has a page listing the people there.
  4. Fund letters show each letter's thesis and filter by it; 225 person pages list the essays, columns and newsletter issues the person wrote.
  5. Person pages list every essay and newsletter issue a person wrote, and their own books as a table in List view.
  6. Recommends shows the five largest kinds of book and the rest under More; browse pictures load sooner.
  7. Podcasts and talks link the original episode, filter by Audio and video or Press, and list each publisher once.
  8. Pages are wider, Recommends has List and Grid, and a filter clicked again turns off.
  9. Book cards sit in a ruled grid with Open Library and Goodreads links and each book's one-line note.
  10. Funds is now Investors; each investor's styles are buttons that filter the table.
  11. Podcasts and talks on a person's page filter by year and publisher and show as a list or a grid of pictures.
  12. Quotes show only people's own words: 472 summaries written by list sites are gone.
  13. Country pages open from Browse again, and every link on the shelf lands on a page.
  14. Subject and person pages show their sections as tabs, and each book appears once on a person's page.
  15. Book cards show the quote, who said it and the source; grids show five cards to a row.
  16. On a phone, a menu holds the sections, search, Updates, Feedback and dark mode.
  17. Feedback takes a screenshot of the page with no browser prompt, opens a screenshot full size when you click it, and clears itself once sent.
  18. Book cards are centred, search names the topic each book sits in, and any text cut short shows whole on hover.
  19. Search groups its results by kind: people, companies, geographies, subjects, topics, books, funds, fund letters and papers.
  20. The Books table lists who recommended each book by name, and the browser tab names the section you are in.
  21. Feedback can take a screenshot of the page, or one you paste or choose, and opens in the corner beside Updates.
  22. Each rail button reopens its section where you left it, and Browse, Table and People show on every book and subject page.
  23. Filters grey out choices that hold nothing instead of hiding them, and Books › People filters by authors or recommenders.
  24. Feedback takes a subject line and up to three screenshots.
  25. Biographies are grouped by the person they are about: 41 new pages, from Abraham Lincoln to Lee Kuan Yew.
  26. Sport splits into 23 sports, and Religion into one topic per faith.
  27. Book lists show as cards: the cover, one recommendation quote and every recommender by name.
  28. Seventeen subjects that had two or three pages under different names now have one page each.
  29. Every page lists its Experts as authors and recommenders, with a link to them on the Experts tab.
  30. Economics, Financial history, Financial panics and Accounting are subjects of their own, with one page per financial crisis.
  31. Book, person and subject pages open inside the app, so the tabs stay in view.
  32. 996 more book covers, and photographs or logos for 227 more people and companies.
  33. Books › Browse shows every subject as cards, and the rail holds Fund letters, Papers, Experts, Books and Funds.
  34. Every topic over 150 books splits into narrower topics, each with a page of its own.

Send feedback

What is it?
Screenshots, up to 3 (optional)
or paste one with Ctrl+V

We use your email only to reply to you.

RA

Restaurants and Fast Food

A restaurant lives on prime cost, food plus labour, which usually runs 60 to 65 percent of sales against rent and equipment that do not move with traffic, so small swings in covers decide the profit. Chains grow by franchising, where the parent takes a royalty on the franchisee's sales and often owns the site, which is why McDonald's earns more from rent and fees than from selling food itself. The cycle is one of unit growth until a format saturates, followed by remodels, menu extension and discounting that erode franchisee margins. The literature covers the founders in their own words, the operating detail of building a chain, the supply chain and labour investigation that Eric Schlosser wrote, hospitality as a service discipline, and the sociology of standardised production.

Start here

  1. McDonald's: Behind the ArchesJohn F. Love, 1986
  2. Setting the TableDanny Meyer, 2006
  3. Fast Food NationEric Schlosser, 2001
Ray Kroc, Robert Anderson · 1977

A milkshake-machine salesman finds the McDonald brothers and builds the franchise.

Recommended by: Mohnish Pabrai

John F. Love · 1986

McDonald's to the mid-1980s, from the brothers' stand to Kroc's franchise system.

Recommended by: Mohnish Pabrai

George Ritzer · 1993

The standardisation model that made the chain scalable.

Howard Schultz, Dori Jones Yang · 1997

Insider account: Schultz on building the company to 1997.

Recommended by: Mohnish Pabrai

Eric Schlosser · 2001

How fast food reshaped farming, meatpacking, food science and low-wage work.

Danny Meyer · 2006

Enlightened hospitality: put employees first, then guests, community and investors.

Howard Schultz, Joanne Gordon · 2011

Insider account: Schultz's 2008 return and the store closures.

Recommended by: Ron Conway, Tom Bilyeu

James L. Watson · 1997

Edited fieldwork on how the format was localised across Asia.

Dan Charnas · 2016

Recommended by: Nat Eliason

More industries