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The Attention Merchants

The Attention Merchants

Tim Wu
2016
T1 416 pages · about 6h 56m to read Open Librarygoodreads

Two centuries of harvesting and reselling human attention.

Summary

Tim Wu writes a history of the industries that harvest human attention and resell it to advertisers, running from the penny press of the 1830s to social media. His organising claim is that this business model has a repeating cycle: a new medium arrives free of advertising, attracts an audience, monetises that audience through advertising, degrades the experience through over-monetisation, provokes a revolt, and is displaced by a new medium that begins the cycle again.

The historical material is the book's strength. Wu covers Benjamin Day's New York Sun and the invention of advertising-funded news; patent medicine advertising and the first regulatory response; propaganda in the First World War and the professionalisation of persuasion that followed; radio's transition from a service to an advertising medium and the sponsored programme; television and the shaping of programming around the audience advertisers wanted; the cable and remote control disruption; and the internet, from banner advertisements through search to social media feeds designed for engagement.

His normative argument is that attention is being taken rather than exchanged, that people do not consent meaningfully to the terms, and that the cumulative expansion of commercial claims on attention has costs that no market registers. The historical narrative is well told and the cyclical claim is suggestive rather than demonstrated. Wu does not seriously address the argument that advertising funds content people value and would not otherwise get. The book connects to his antitrust work and to the current policy debate on platform regulation.

Key takeaways 7

  1. Advertising-funded media follows a repeating cycle of free arrival, audience capture, over-monetisation, revolt and displacement.
  2. Benjamin Day's penny press invented the model of selling readers to advertisers rather than selling news to readers.
  3. Radio and television programming was shaped to attract the audiences advertisers wanted rather than the audiences available.
  4. Wu argues that attention is taken rather than exchanged, because the terms are never meaningfully presented or agreed.
  5. Each new medium initially avoids advertising, which is what allows it to displace the over-monetised incumbent.
  6. Propaganda techniques developed for wartime persuasion were transferred directly into commercial advertising afterward.
  7. The cumulative expansion of commercial claims on attention imposes costs that no market price registers.

Who should read it

Operators and investors in advertising-funded businesses who want the long history of the model and the pattern of its periodic collapse.

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Where it sits in the reference 2

Business models
Industries

Topics

Sales and MarketingGeneral HistorySociology and CultureEconomic and Business HistoryMedia and technology in societyAdvertising, copywriting and persuasion