Cheap, frequent, low-involvement purchases; the empirical marketing literature here is unusually good.
Marketing happens in the buyer's mind: find an open position there and own it.
Recommended by: Patrick Collison, Aaron Levie, David Cancel and 4 others
Evidence on how brands grow: reach light buyers and be easy to recall and buy.
How to build and manage a brand, using the four parts of brand equity.
Keeping customers, employees and investors is what drives profit and growth.
“In his seminal book, The Loyalty Effect, Fred Reichheld shows that a 5 percentage point improvement in retention rate” — Michael Mauboussin
Source: The Economics of Customer Businesses (Legg Mason Capital Management)
Recommended by: Michael Mauboussin
Patagonia's founder on running a business against conventional growth logic
Recommended by: Nat Eliason, Patrick Collison, David Cancel and 3 others
Enlightened hospitality: put employees first, then guests, community and investors.
Recommended by: Patrick Collison, Fred Wilson, Niki Scevak and 2 others
Six traits of memorable ideas, from simple and unexpected to emotional stories.
“…books I've recommended, highlighted to death, or forced on friends.” — Andrew Wilkinson
Source: Andrew Wilkinson's Bookshelf, neverenough.com
Recommended by: Andrew Wilkinson, Mohnish Pabrai and 10 others
The habit loop of cue, routine and reward, and how to change a habit by its routine.
“I love his [Charles Duhigg's] book. By the way I got his book and gave it to everyone in the company [Bridgewater].” — Ray Dalio
Source: Dalio on giving Duhigg's book to everyone at Bridgewater
Recommended by: Mohnish Pabrai, Nat Eliason, Naval Ravikant and 6 others
IPA data on the split between brand-building and activation spend.
The empirical laws of brand growth extended to new categories and channels.
Customers hire products to do a job; innovate by finding the job, not the buyer type.
Challenger-brand economics against a dominant incumbent.
Recommended by: Vinod Khosla
Kawasaki on competing through service, speed and irritating incumbents
“Awesome book. On my Top Ten List. CEO of garage.com and a friend.” — Mohnish Pabrai
Source: Mohnish's Bookshelf — Books on Sales & Marketing, entry 27
Recommended by: Mohnish Pabrai
Fifteen metrics that show which marketing spending works and which does not.
Recommended by: Mohnish Pabrai, Jeff Bezos